Contact us by phone!
If you do not find your answer in the list below, you can contact us from 04:00 to 00:00 7/7 on the chargeable number:
0848 19 20 20 (0.08 CHF per minute from a Swiss fixed network).
We remind you that for questions concerning your flight, you should contact your airline or travel agency directly, as Genève Aéroport cannot provide this information.
Are you looking for travel information?
We invite you to read the following information:
Travelling during COVID-19 period
Consult our dedicated COVID-19 section.
Consult our Arrivals / Departures pages for the day, our free GVApp mobile application and our Destinations pages from Geneva.
Information about my flight, check-in, baggage policy
Contact the airline concerned directly.
Baggage litigation, lost items
Check out the information on our Lost Property page.
Administrative procedures for my trip
Consult our pages dedicated to Visas and identity papers, provisional Swiss passports, minors, etc. and other administrative procedures for travelling.
Access and transport
Consult our Access & Transport pages.
Buy a service: Priority Lane, parking reservation, VIP Pack
Consult our pages dedicated to our e-services products.
For any other question, see our Frequently Asked Questions by topic.