Coronavirus: Passenger information


05.03.2020

In the context of the Covid-19 coronavirus situation, Genève Aéroport recommends that passengers follow the recommendations of the Federal Office of Public Health (FOPH) carefully.

At the request of the Swiss health authorities, to date Genève Aéroport has implemented information measures for passengers from all over the world and traceability measures for people arriving directly from China. The Swiss health authorities do not currently recommend any specific measures for Arrivals or Departures at Swiss international airports. 

Since the Covid-19 outbreak, Genève Aéroport has passed on information from the FOPH via social networks and on the Internet. Since 31 January, FOPH flyers and posters have been placed in the Arrivals and Departures terminals.
In Switzerland, the decision to implement measures concerning international airports is taken by the FOPH, in collaboration with the border doctor and the cantonal doctor, following the recommendations of the World Health Organisation (WHO). 

Genève Aéroport is constantly in contact with the competent authorities and is closely monitoring the situation.

Travellers to or from an affected area are invited to follow the FOPH recommendations.
 

Flights from China

At the health authorities’ request, Genève Aéroport facilitated the implementations of measures to improve information and traceability of people arriving directly from China. These measures were initiated by the FOPH, in consultation with the border doctor and the cantonal doctor. In concrete terms, this involves the distribution of a « Contact Tracing Card » to passengers coming directly from China, in collaboration with the airlines concerned. These cards allow the authorities to contact passengers if necessary.
In addition, information in the form of flyers is being distributed during the flight and then displayed on the arrival of flights from China. It explains the epidemiological situation in Switzerland and indicates the telephone numbers of doctors to call in case of symptoms.

In case of symptoms

If you have difficulty breathing, a cough or fever, stay at home or stay in your hotel. Avoid going to public areas. Contact your doctor or healthcare institution immediately - in the first instance by telephone. Report that you have recently visited an area affected by the coronavirus and that you have symptoms.

Any developments in the situation that would require an adaptation of the measures will be communicated.

  • Hotline for travellers arriving in Switzerland: If you experience symptoms, and if you still intend going to Switzerland, call +41 58 464 44 88 for any medical questions.

  • FOPH public hotline for all questions related to the coronavirus available every day 24 hours a day: T +41 58 463 00 00

  • Hotline for the Geneva population: T 0800 909 400

 
 More information is available on the following sites, recommended by the FOPH:

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