Genève Aéroport has implemented new measures in collaboration with and supported by the police to deal with the exceptional circumstances connected to the Covid-19 epidemic and meet the health authorities’ requirements.
Despite the advice issued by Genève Aéroport, a very high number of people came to the airport on 14, 15 and 16 March. Genève Aéroport found itself having to manage an influx of passengers, notably on account of the immediate closure of the ski resorts, and a large surge of passengers due to the border closures declared by the Confederation. Since then, to meet the requirements of the Federal Council and the Council of State of Geneva, Genève Aéroport has strengthened its measures to limit the gathering of people in the airport and enforce the minimum safety distance between them.
Inside the building, all queuing areas have been restructured and markings placed on the ground to ensure that the minimum safety distance of two metres is respected, in compliance with the hygiene measures recommended by the Federal Office of Public Health (FOPH). If a waiting area becomes too crowded, access to that area is closed. The number of messages given over the loudspeaker has been increased and terminal workers intervene to remind passengers of the rules.
Additional protection measures, such as the installation of plexiglass or markings on the ground to designate the safety distance, have also been put in place.
With the aim of ensuring passengers respect the minimum safety distance, half of the seats in the terminal have been closed off.
Outside the building, the screening process has been reinforced.
From 5:00 on Tuesday 17 March, a screening system has been put in place at the entrance of the terminal, only allowing access to passengers holding a travel ticket for a confirmed flight. These passengers cannot enter the airport more than 3 hours before the scheduled flight. This strict screening was reinforced on Thursday morning. From this date, only a limited number of passengers can be in the airport at one time to avoid crowding at the check-in areas.
Since the implementation of these measures, no other person – whether they be accompanying a passenger or a passenger whose flight has been cancelled – can enter the building. This means that anybody who decides to come to Genève Aéroport to manage the cancellation of their flight or change their reservation will be turned away.
The strict screening measures should effectively reduce congestion in the terminal.
Genève Aéroport is working in collaboration with the police, who are conducting a great number of patrols inside and outside the airport to ensure the minimum safety distance is being respected.
The closure of shops
Following the decisions announced by the Federal Council and the Council of State, all restaurants and shops at Genève Aéroport are now closed. Pharmacies, kiosks selling food and take-away food outlets remain open. In these spaces, there are also markings on the ground designating the minimum safety distance.
Furthermore, Genève Aéroport would like to remind all passengers that the hygiene measures recommended by the health authorities are essential. Each and every person is responsible for upholding these measures to limit the spread of Covid-19 and protect the most vulnerable.
Genève Aéroport sincerely thanks its passengers for their understanding.
Madeleine von Holzen
firstname.lastname@example.org, T +41 22 717 70 13