High traffic at the airport this weekend

The days of Saturday 7 and Sunday 8 January 2017 will again confront managers of the platform to the structural limits of airport infrastructure. Passengers are invited to come to the airport three hours before the departure of their flight and to follow scrupulously the pathways indicated by the airport staff.

Around 64,000 passengers a day would arrive at Genève Aéroport during the weekend of 7 and 8 January 2017 (compared with approximately 40,000 on average). This influx will again generate significant waiting times at the check-in counters, as well as at the security channels.

Relying on the experience accumulated during the year-end holidays, the Management of Genève Aéroport has decided to implement exceptional measures to better manage these peak periods. This operational “emergency plan” will be deployed for the days of Saturday and Sunday.

Passengers taking a flight in Geneva are invited to enter the terminal directly by the check-in level (level E of the elevators) and not by the arrivals level (level A), which will be congested.

After checking-in their hold baggage, they should comply with the directions of the airport staff to reach the departures level (D) by the route indicated, depending on their ticket.

As the waiting time can be long, travellers are invited to go to the airport three hours before their plane takes off.

Whereas car parks will be also largely saturated, it is recommended to use public transportation to reach the platform.

Whereas car parks will be also largely saturated, it is recommended to use public transportation to reach the platform.

As a reminder, the year-end holidays have already generated high passenger traffic to Genève Aéroport with critical periods on 30 and 31 December and 2 January. The quality of the service offered to passengers of Genève Aéroport has been substantially degraded, with a densely populated terminal and waiting times up to 75 minutes.

The Airport Management thank its staff for their efforts during these difficult days, in both physical and psychological terms, in an attempt to streamline pathways and reduce waiting times. It also kindly asks passengers to accept our apologies for the inconvenience.

The current projects aimed at enlarging the main terminal and the plans to facilitate the flow of passengers and increase fluidity will bring more permanent solutions on the medium and long term.

Press release PDF (FR)

Information on works in the check-in hall

Genève Aéroport makes various improvements for the benefit of its clients.

For more information on the changes in the check-in hall, please visit our page Airport in motion.

GVA : Urgences