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Lost & found objects

GVA.ch


Lost & found


You have forgotten or lost something:

  • In the plane: "lost & found" of your handling company. To know the handling company for each airline, please consult the airlines summary table (pdf 0.1 MB).

    Dnata Lost & found: tel +4122 817 44 73, gvalost@dnata.ch.

    Swissport Lost & found: tel. 0900 775 775 (CHF 1.10/min.), gva.lp@swissport.com, www.mylostbag.com.

  • In the transit area (departure = after the security control / arrival = before the custom), at a security control or in the airport French sector:
    Swissport Lost & found tel. 0900 775 775 (CHF 1.10/min.).

  • In the airport or outside (swiss public area):
    During 24h (48h the weekend): by the police office tel. +4122 427 92 31.
    Then: Geneva's city lost & found office tel. +4122 546 09 00, scot@etat.ge.ch.

  • In the train station or in a train from the swiss network:
    SBB tel. 0900 300 300.

  • In Geneva-city:
    Geneva's city lost & found office tel. +4122 546 09 00, scot@etat.ge.ch.

Handling agents


Dnata Switzerland
T: +4122 817 44 11 général
T: +4122 817 44 50 assistance
T: +4122 817 44 73 litiges bagages et objets perdus
CP 196
1215 Genève 15
E-mail
www.dnata.ch

Dnata Lost & Found
T: +4122 817 44 73 objets perdus
(dans l'avion ou en zone transit)
CP 196
1215 Genève 15
E-mail
www.dnata.ch

Swissport (Bagages)
T: +4122 799 31 11 général
T: +4122 799 33 32 litiges bagages
T: +4143 812 87 77 déclaration de litige Swissport déjà constituée
F: +4122 799 31 57
CP 776
1215 Genève 15
E-mail
www.mylostbag.com

Swissport Objets perdus
T: 0900 775 775 objets perdus (CHF 1.10/min depuis tél fixe)
F: +4122 799 31 57
CP 776
1215 Genève 15
E-mail
www.mylostbag.com

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